Seamless Management, Exceptional Living

Tenant FAQ (Room Renters)

We provide private, not furnished rooms in shared homes throughout Baltimore City and County. Residents share common areas such as kitchen, bathrooms, and living spaces, while enjoying a private, lockable bedroom.

Rent is all‑inclusive. It typically covers:
  • Electricity, gas, water, and trash
  • High‑speed Wi‑Fi
  • Access to shared kitchen and common areas
  • Routine maintenance of the property
Any exceptions or add‑on fees will be clearly explained before you sign.
Most of our rooms are rented on a month‑to‑month basis. This gives you flexibility without a long‑term commitment, as long as you follow the house rules and pay on time.
If you have your documents ready and are approved, move‑in can often happen the same day or within 72 hours, depending on room availability and completion of payment.
We look for:
  • Verifiable income
  • No recent evictions
  • Acceptable rental history (if applicable)
  • Ability to follow house rules and live respectfully with others
We understand many residents are rebuilding credit, so we review applications fairly and consistently.
Typically:
  • Government‑issued photo ID
  • Proof of income (pay stubs, benefits letter, etc.)
  • Contact information for current/previous landlord (if applicable)
We’ll confirm the exact list when you apply.

Rent is usually paid monthly, depending on your agreement. We accept Online Portal Payments, Money Orders, Zelle, Cash App, Venmo, Apple Pay, Chime, Cash. Due dates and payment instructions are provided in writing at move‑in.

We manage and pay utilities for the property. If there is an outage, it is usually due to the utility company or emergency work. We work to resolve any issues as quickly as possible and keep residents informed.

Guests are allowed within reasonable limits and must follow all house rules. Overnight guests, extended stays, or additional occupants may require written approval. Unauthorized occupants are not allowed.

Most of our shared homes do not allow pets, to protect all residents’ comfort and health. If a property is pet‑friendly or if you have a service or emotional support animal, we will review that on a case‑by‑case basis and in compliance with applicable laws.

For non‑emergency issues, you submit a maintenance request using our process (see “How It Works” section). For emergencies, we have 24/7 support via our answering service. We respond as quickly as possible, with priority given to safety and essential services.

We focus on safe, stable housing. Our homes typically include:
  • Secure locks on bedrooms and exterior doors
  • Regular inspections for safety and cleanliness
  • Clear rules to reduce conflict and protect quiet enjoyment
We encourage residents to report any safety concerns immediately.
Late fees may apply according to your agreement and Maryland law. Repeated late payments or non‑payment can lead to notices and possible termination of your tenancy. If you are struggling, contact us before you fall behind so we can discuss options.
 
You must provide proper notice as stated in your agreement (usually at least 15 days). The room must be left clean and free of personal items. Any keys must be returned. We will review the condition of the room and process any applicable deposit according to Maryland law.

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